Marla and Marcus — communication problems

  

Marla has been planning the company’s first annual conference. She has been consumed by this responsibility for weeks—working nonstop, even on weekends.  Several days earlier, her colleague, Marcus, thinking that she might need some help, asked, “How’s the conference planning going?”“It’s fine, everything’s under control,” Marla muttered.The Friday before the conference is scheduled to begin, Marcus notices that Marla seems even more frantic. Wanting to be helpful, he asks again how things are going. “They couldn’t be worse,” Marla snaps. “Two speakers dropped out yesterday, and the room they had promised us for breakout sessions won’t be available after all. Now I hear there might be an airline strike.”“I’m sorry,” Marcus said. “How can I help?”Marla stared at him. “Now you offer help? Where have you been? I could have used help weeks ago!”Marcus was stunned. “But I thought. . .You never asked,” he said.“A blind man could see how busy I was,” Marla exclaimed.Taken from Chan, J. (2009). Chapter 3: Getting Your Message Across. In, Communication skills for managers, 5th Edition (pp. 27-50). American Management Association InternationalPlease answer the following questions:1. What happened in this situation? What did the Sender perceive, and what did the Receiver perceive?2. Comment on some assumptions Marla might have been making.  What were they, and how might those assumptions have informed this situation?3. Have you experienced similar situations in your workplace or community interactions?  If so, briefly describe the situation (without divulging people’s names, the names of organizations, etc.) A short paragraph will suffice in answering this question.4. Please watch the following video on low-context cultures and high-context languages and cultures.  The video is 4:44 long.  Then answer the question below the video.https://youtu.be/T3iYmZGome4If you had to guess, would you say that Marla comes from a high-context culture?  Or would you say that she comes from a low-context culture?  Why? Write a sentence or two in answering this question.

Don't use plagiarized sources. Get Your Custom Essay on
Marla and Marcus — communication problems
Just from $13/Page
Order Essay
  
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more